Hi Plzl, thanks for taking the time to share your feedback. We’re sorry to hear that your connection on Nest Wifi keeps on dropping. There can be multiple reasons that cause slower Wi-Fi speed. First, you can try to use your device within a clear line of sight to your router to see if it improves the Wi-Fi speed. You can also try to bring it closer just to check if the speed will improve as there's a possibility of interference. If you need assistance, our support team is always here to help. Please feel free to contact us and improve your experience here: https://support.google.com/wifi/gethelp

Hi Plzl, thanks for taking the time to share your feedback. We’re sorry to hear that your connection on Nest Wifi keeps on dropping. There can be multiple reasons that cause slower Wi-Fi speed. First, you can try to use your device within a clear line of sight to your router to see if it improves the Wi-Fi speed. You can also try to bring it closer just to check if the speed will improve as there's a possibility of interference. If you need assistance, our support team is always here to help. Please feel free to contact us and improve your experience here: https://support.google.com/wifi/gethelp

Hi Tony, we do apologize for the unlikely experience you had with your Nest Wifi and we appreciate your decision to still buy another Nest Wifi. We recommend contacting our support team whenever you encounter any issue or as soon as you notice any issue with Nest Wifi. Being proactive in contacting us will ensure you get the most out of your Nest Wifi and the limited 1-year warranty we provide. You’re more than welcome to get a hold of us here: https://support.google.com/wifi/gethelp

Hi C Borne, thank you for sharing your feedback. We're sorry to learn that your experience with using the Google Home app for your Nest Wifi was less than ideal. Our priority with this launch was to create an integrated experience with other Google Nest products and to make the Google Home app as the one place you can control all your Nest and other smart home devices with the Google Assistant. We appreciate your feedback on the Nest Wifi, this will help us in understanding our customers' preferences and improve on the products and services we provide. You can share more feedback by following the instructions on this link: https://support.google.com/googlenest/answer/7071494 If you need assistance with setting up or navigating the Google Home app for your Nest Wifi, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp