We are disappointed to hear that your new TV didn't deliver the sound quality you were expecting. Please reach out to us at customerservice@onntvsupport.com-text us at 844-334-2355-or chat with us at www.onntvsupport.com to see if we can help remedy the situation.

Hi Ann, thank you for taking the time to write this review. Our customer experience team may be able to help you with the sound and picture quality with a few trouble shooting steps. Please reach out to the ONN TV Customer Service team via customerservice@onntvsupport.com, by calling 844-334-2355, or by starting a live chat with our team on www.onntvsupport.com. We look forward to assisting you and hope to help resolve these issues.

Hello there. Thank you for your review. We appreciate the feedback and apologize that the sound quality isn’t what you expected. Double-check with the Quick Start Guide to ensure everything is connected correctly, and if you’re still having issues, we’re happy to chat further. Please email us at customerservice@onntvsupport – text us at 844-334-2355 – or chat us at www.onntvsupport.com.

Hello Erika. We love to hear you think your new onn. TV is worthy of 5-stars!

Hello. We hate to hear that the sound quality of your new TV let you down. Sometimes it can be as easy as checking that all of your inputs have been properly connected. If you have double-checked with our Quick Start Guide and are still having issues, please email us at customerservice@onntvsupport.com-text us at 844-334-2355-or chat with us at www.onntvsupport.com so we can assist you further.

Hi Danielle. Thank you for the 5-Stars!

Hi there. Thank you for the 5-Stars!

Hi there. Thank you for the 5-Stars!

Hi there. Thank you for the 5-Stars!